We would love to hear from a grown-up
Contact DooLuma
Parents, caregivers, teachers, and business partners can contact DooLuma by email.
Amazon orders
For books or supplies purchased through an Amazon link, please use your Amazon order page to contact Amazon or the seller shown on the order. DooLuma cannot access Amazon order details or process shipping, returns, exchanges, or refunds for Amazon purchases.
Other questions
For questions about DooLuma content, accessibility, privacy, or business partnerships, email [email protected].
For support, include only the information needed to understand the request. Please do not send a child’s full name, address, school, photo, drawing containing personal information, or other identifying details. Do not send payment-card details by email.
Response time
We aim to respond within 10 business days, Monday through Friday, Taiwan time, excluding Taiwan public holidays.